Privacy Policy 

This Privacy Policy explains how Spear (“we”, “us”, or “our”) collects, uses, and protects your personal data when you interact with our website www.spear.work (“Website”) or use our software services (“Services”). 

We are committed to safeguarding your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Irish Data Protection Act 2018. 

 

1. Who We Are

Spear is a business funded by Enterprise Ireland’s commercialisation fund at Technological University Dublin.    

We are the data controller responsible for your personal data. 

 

2. What Personal Data We Collect

In the course of providing B2B software services, we may collect and process: 

• Identity Data: Name, job title, company name 

• Contact Data: Business email address, phone number, work address 

• Account Data: Login credentials, user roles, usage logs 

• Technical Data: IP address, browser type, device information 

• Usage Data: Interactions with our software, feature usage, support requests 

• Marketing Data: Preferences for receiving updates and promotional content 

We do not intentionally collect personal data from individuals outside of business contexts. 

 

3. How We Collect Your Data

We collect data through: 

• Account registration and onboarding 

• Communications via email, phone, or support channels 

• Use of our software platform 

• Cookies and similar technologies (see our Cookies Policy) 

4. How We Use Your Data

We use your personal data to: 

• Provide and manage access to our software services 

• Deliver technical support and respond to enquiries 

• Improve our platform and user experience 

• Send service updates, product announcements, and marketing (with your consent) 

• Fulfill legal and contractual obligations 

 

5. Legal Basis for Processing

We process your personal data based on: 

• Consent (e.g., for marketing communications) 

• Contractual necessity (e.g., to deliver our services) 

• Legal obligations 

• Legitimate interests, such as improving our services and maintaining security 

 

6. Sharing Your Data

We do not sell your personal data unless you provide specific consent. 

Apart from that, we may share your data with: 

• Trusted service providers who support our operations (e.g., hosting, analytics, CRM, email delivery) 

• Professional advisors (e.g., legal, accounting) 

• Regulatory or law enforcement authorities, if required by law 

All third parties are contractually obligated to handle your data securely and in compliance with GDPR. 

 

7. International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as: 

• Standard Contractual Clauses approved by the European Commission 

• Transfers to countries with adequacy decisions 

8. Data Retention

We retain personal data only as long as necessary to: 

• Fulfill the purposes outlined in this policy 

• Comply with legal and contractual obligations 

• Support audit and compliance requirements 

 

9. Your Rights

You have the right to: 

• Access your personal data 

• Rectify inaccurate or incomplete data 

• Request erasure of your data 

• Restrict or object to processing 

• Receive your data in a portable format 

• Withdraw consent at any time (where applicable) 

To exercise your rights, contact us at ai@spear.work 

 

10. Security

We implement technical and organisational measures to protect your data, including: 

 

11. Changes to This Policy

We may update this Privacy Policy from time to time.  Any changes will be reflected on this page. 

 

12. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact: ai@spear.work .You also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland: www.dataprotection.ie